E.LouiseFineArt Terms of Service

​

These Terms of Service govern your use of the website located at https://www.e.louisefineart.com and any related services provided by E.LouiseFineArt.

By accessing https://www.e.louisefineart.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by E.LouiseFineArt.

We, E.LouiseFineArt, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on December 1, 2024.

 

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

• modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

• remove any copyright or other proprietary notations from any materials and software on this website;

• transfer the materials to another person or "mirror" the materials on any other server;

• knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service E.LouiseFineArt provides;

• use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

• use this website or its associated services in violation of any applicable laws or regulations;

• use this website in conjunction with sending unauthorised advertising or spam;

• harvest, collect, or gather user data without the user’s consent; or

• use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

 

Intellectual Property

All materials on this website, including digital downloads and purchased artworks, are owned by or licensed to E.LouiseFineArt and are protected by copyright and trademark law. By purchasing an artwork or downloading digital content, you are granted a limited, personal, non-commercial licence to display or use the content. This licence does not transfer ownership, and reproduction, distribution, or resale without prior written consent from E.LouiseFineArt is strictly prohibited.

The licence granted may be revoked at any time if you violate these Terms of Service. All artworks, whether physical or digital, remain the intellectual property of E.LouiseFineArt. By using this website or purchasing products, you agree to these terms.

 

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a licence from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The licence you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the licence will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

 

Digital Downloads

Any digital downloads provided by E.LouiseFineArt are sold under a limited licence for personal, non-commercial use. Customers may not copy, distribute, modify, or resell digital downloads without prior written permission from E.LouiseFineArt. Upon purchase, you agree to these terms, and no refunds or exchanges will be granted for digital products unless proven defective.

 

Liability and Disclaimers

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, E.LouiseFineArt makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall E.LouiseFineArt or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if E.LouiseFineArt or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

 

Accuracy of Materials, Product Descriptions, and Availability

E.LouiseFineArt strives to provide accurate and detailed descriptions of all products and materials listed on our website. However, we do not warrant that the materials, product descriptions, images, pricing, availability, or other content are free of errors, complete, or current. The information provided is for general purposes only and should not be relied upon solely for decision-making. Customers are encouraged to consult additional sources where necessary.

All items are subject to availability, and we reserve the right to discontinue any product at any time without prior notice. In the event that a purchased item is unavailable, we will contact you to offer a refund or replacement. Please note that minor variations in colour, texture, or appearance may occur due to differences in screen displays or the handmade nature of some products.

If inaccuracies or errors are discovered, E.LouiseFineArt reserves the right to amend the information, cancel orders, or update product details without prior notice. We are not obligated to clarify or update any content, except as required by law.

 

Links to Third-Party Sites

E.LouiseFineArt has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by E.LouiseFineArt of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

 

Order, Registration, and Payment Terms

By placing an order on https://www.e.louisefineart.com, you agree to provide accurate, current, and complete information for all purchases. Payments must be made in full at the time of purchase through one of the payment methods provided on our website. E.LouiseFineArt accepts payments via major credit cards, PayPal, and other specified methods. Payments are facilitated by third-party providers and are subject to their terms of service. E.LouiseFineArt does not store or process payment details directly and assumes no responsibility for issues arising from payment processing. By using our services, you agree to comply with the terms of service of the applicable payment provider.

To access certain services or place an order, you may be required to create an account. When registering, all information provided must be accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. In the event of unauthorised access or suspicious activity, you must notify E.LouiseFineArt immediately. We are not liable for any losses or damages resulting from failure to safeguard your account details or comply with these obligations.

All prices listed on the website are in GBP (£) and include applicable VAT unless otherwise stated. Additional charges such as shipping fees, customs duties, or taxes for international orders will be calculated at checkout and are the responsibility of the customer. These charges must be settled in accordance with local regulations. Failure to pay such charges may result in delays or non-delivery of goods, for which E.LouiseFineArt is not liable.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of inaccurate pricing, fraudulent activity, or product unavailability. In such instances, a full refund will be issued.

 

Custom and Commissioned Artworks

Custom and commissioned artworks require a detailed agreement outlining the scope, specifications, and timeline for the project. A non-refundable deposit of 50% of the total cost is required at the time of booking, with the remaining balance due upon completion.

Changes to the agreed specifications must be requested in writing and may incur additional charges. E.LouiseFineArt retains ownership of all intellectual property rights for commissioned pieces unless otherwise agreed in writing.

Custom and commissioned artworks are non-refundable and cannot be exchanged.

 

Gift Cards

E.LouiseFineArt offers gift cards that can be redeemed exclusively on https://www.e.louisefineart.com. Gift cards are non-refundable and cannot be exchanged for cash.

The purchase and use of gift cards are subject to the following conditions:

• Gift cards expire 12 months from the date of issue unless otherwise stated.

• Gift cards cannot be used in conjunction with promotional discounts or offers unless explicitly stated.

• Lost or stolen gift cards will not be replaced or refunded.

 

Subscription Services

If E.LouiseFineArt introduces subscription-based services, such as recurring tutorials or art supplies, the following terms will apply:

• Subscriptions are billed on a recurring basis as specified at the time of enrolment.

• Customers may cancel their subscription at any time, with cancellation taking effect at the end of the current billing cycle.

• Refunds will not be issued for partially used subscription periods.

 

Shipping and Delivery

Orders will be processed and shipped within the timeframes specified in our Shipping Policy. Delivery times may vary depending on the destination and shipping method chosen.

E.LouiseFineArt is not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control. Customers are advised to review our Shipping Policy for detailed information regarding international shipping, customs duties, and handling of damaged or lost packages.

 

Duties, Taxes, and Customs

For international orders, parcels are subject to customs clearance processes, and customers are responsible for any associated fees, duties, or taxes. E.LouiseFineArt does not handle customs clearance or pay these charges on behalf of the customer. Customers are advised to verify applicable customs fees in their country before placing an order.

Failure to pay customs duties or taxes within the specified timeframe may result in the confiscation or return of the goods by customs authorities. E.LouiseFineArt is not liable for any losses or damages resulting from such actions, including the termination of goods by customs due to non-payment of fees.

 

Returns and Refunds

Our Refund Policy governs the conditions under which refunds or exchanges may be issued. Customers must review the policy before initiating a return or refund request.

Custom and commissioned artworks, digital downloads, and sale items are non-refundable unless defective. Refund requests must be made within 24 hours of delivery for eligible items.

 

Workshops and Tutorials

E.LouiseFineArt offers workshops and tutorials, which may be conducted online or in person. Enrolment in any workshop or tutorial is subject to the following terms:

• Fees must be paid in full at the time of booking to secure your spot.

• Cancellations made within 48 hours of the scheduled workshop or tutorial are non-refundable.

• E.LouiseFineArt reserves the right to reschedule or cancel a workshop or tutorial due to unforeseen circumstances, in which case attendees will be offered a full refund or the option to reschedule.

Participants must comply with all rules and instructions provided during workshops or tutorials. E.LouiseFineArt is not responsible for any injuries, loss, or damage sustained during participation.

 

Promotions and Discounts

Promotional offers and discounts are subject to specific terms and conditions outlined at the time of the offer. E.LouiseFineArt reserves the right to modify or withdraw promotions at any time without prior notice.

Discount codes must be entered at checkout and cannot be applied retroactively. Offers cannot be combined unless explicitly stated.

 

Privacy Policy Reference

By using this website, you agree to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy. You are responsible for reviewing and accepting this policy alongside these Terms of Service.

 

Force Majeure

E.LouiseFineArt will not be liable for delays or failure to fulfil obligations due to events beyond our control, including natural disasters, strikes, governmental actions, or disruptions in third-party services. In such cases, we will communicate promptly and provide updates regarding order status or alternative solutions, including potential refunds where applicable.

 

Communication

We will communicate with you primarily via the email address provided during account registration. It is your responsibility to keep this information up to date. Any official updates, including changes to terms, promotional offers, or order statuses, will be sent via email. For additional support, please contact us through our Contact Form.

Use of Third-Party Tools

E.LouiseFineArt may provide access to third-party tools or services on the website. These tools are made available on an "as is" basis without warranties, representations, or endorsements. Customers use third-party tools at their own risk, and E.LouiseFineArt is not responsible for any issues or damages arising from their use. Customers are advised to review the terms and conditions of the respective third-party providers before using these tools.

 

Indemnification

By using our website, customers agree to indemnify and hold E.LouiseFineArt, its subsidiaries, affiliates, and employees harmless against any claims, losses, damages, or liabilities arising from:

• Use of the website or any services provided.

• Breach of these Terms of Service.

• Violation of intellectual property or third-party rights.

• Misuse of user-generated content or contributions.

E.LouiseFineArt reserves the right to assume exclusive defence and control of any indemnified matter, and customers agree to cooperate fully with our defence at their own expense.

 

Entire Agreement

These Terms of Service, together with any policies or rules published on our website, constitute the entire agreement between E.LouiseFineArt and the customer. Any failure to enforce a provision of these terms does not constitute a waiver of that provision.

If any provision of these terms is deemed unlawful or unenforceable, it will not affect the validity or enforceability of the remaining provisions. Customers agree that these terms will be interpreted in a manner consistent with the intent of E.LouiseFineArt and that they waive any defences based on the electronic nature of this agreement.

 

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

 

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

 

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that country.